Terms and Conditions
Introduction: This website aims to facilitate Arabic language learning for non-native speakers by connecting students with qualified teachers via video calls and utilizing course materials uploaded to the platform. These detailed guidelines are designed to ensure an effective and comfortable learning environment for all.
General Rules:
1. Timeliness:
· Tardiness: Students or teachers may be up to 5 minutes late for a scheduled class.
· Cancellation: If either party is more than 5 minutes late, the other party has the right to cancel the class.
· Class Cancellation: Students or teachers may cancel a class at least 24 hours in advance.
· No-Show: In case of a no-show or cancellation without prior notice, the platform reserves the right to deduct the class fee from the student's balance.
2. Communication:
· Language: The primary language of communication during the class is Arabic.
· Other languages may be used when necessary, but both parties must understand.
· Style: Students and teachers must communicate clearly and respectfully throughout the class.
· Active Listening: Both parties must listen attentively to each other during the class.
· Avoid interrupting the other party while they are speaking.
3. Participation:
· Student Participation: Students are encouraged to actively participate in the class, ask questions, and interact with the teacher.
· Students may express their opinions and ideas freely, while respecting the opinions of others.
· Teacher Participation: Teachers must encourage students to participate in the class.
· Teachers must answer students' questions clearly and accurately.
· Teachers must provide regular feedback to students.
4. Behavior:
· Appropriate Conduct: Students and teachers must behave in a proper and professional manner during the class.
· The use of any abusive or discriminatory language is prohibited.
· Engaging in any disruptive behavior is prohibited.
· Focus: Students and teachers must focus on the class and avoid any distractions.
· Mutual Respect: Students and teachers must respect each other and their cultures and backgrounds.
· Avoid any discriminatory or offensive comments or actions.
5. Privacy:
· Confidentiality: Students and teachers must not share any personal information about the other party with anyone else without their permission.
· Personal information includes name, address, phone number, email, and other sensitive data.
· Class Recordings: Recording classes or sharing them with anyone else without the explicit permission of both the student and teacher is prohibited.